FAQs
Booking & Delivery
When will my pumpkins be delivered?
Select a delivery window on the pumpkin package product page and we'll confirm the exact date by text and email closer to your delivery date.
Can you deliver outside the service area?
Email tasha@porchwitch.com and we can figure it out together. Please include the package you are interested in and your address.
Do you offer Custom pumpkin packages?
Yes! We offer custom colors, pumpkin types, and larger installs. Reach out through our contact form or email tasha@theporchwitch.com to get started.
What if I'm not home during delivery/install?
No need to be home! We'll give a friendly wave to your porch camera when we arrive and get right to work. If you have a security system or service that needs advance notice of our visit, please et them know before we show up.
Can I reschedule if the weather's bad?
If the weather's too rough to work safely that day, we'll reschedule your delivery.
About the Pumpkins
Will my pumpkins look exactly like the photos?
Because pumpkins are a natural product, exact varieties, colors, shapes, and quantities can vary a bit from what is pictured.
How long will my pumpkins last?
Pumpkins will last 2-3 months if kept out of direct sunlight and the stems stay dry (no puddles). We cannot guarantee longevity.
Trust & Policies
Will you take photos of my porch?
By booking with The Porch Witch, you agree that we may photograph and share your completed porch display for marketing purposes (our website, social media, and advertising). Prefer to keep your porch private? Let us know when booking, and we'll skip the photos.
What's your cancellation/refund policy?
We will work quickly to ship your order as soon as possible. Once your order has shipped, you will receive an email with further information. Delivery times vary depending on your location.